Just as important as the implementation is the post-implementation phase. In fact, this piece of the puzzle is often overlooked, yet it plays a critical role—especially since the first few months after Go-Live often determine field acceptance of the software. To help mitigate risks, Gosa Group provides the knowledge and experience required to resolve issues that arise in a production environment.

Moreover, we provide in-depth knowledge transfer, enabling your staff to become self-sufficient. We train and create a SME (Subject Matter Expert) for each of the Modules your company utilizes. This knowledge provides the flexibility to support the software and your employees. Our expertise during the post-implementation phase provides the ability to provide quick and agile resolutions to support items that may arise.

At Gosa Group, we go beyond implementation, focusing on the long-term success of your UKG investment. Trust us to be your strategic partner, guiding you through the post-implementation phase with a commitment to excellence and a personalized approach to meet your organization’s unique needs.

We’ve been UKG specialists for a long time because we love it and know it. If you’re ready to optimize your UKG system, we’d love to talk to you to understand your needs. Contact us today!