UKG PREMIER SUPPORT
UKG PREMIER SUPPORT
Discover the unparalleled advantage of Gosa Groups’ UKG Premier Support. This premium service is designed to elevate your experience with UKG (Ultimate Kronos Group). Our UKG Premier Support ensures that you have a dedicated, high-level consultant at your fingertips. They’re ready to address your specific needs promptly and efficiently. Whether you’re seeking real-time troubleshooting, customization assistance, or strategic guidance, our expert support team is committed to delivering unparalleled service tailored to your organization’s unique requirements.
Gosa delivers an exclusive consulting service through a monthly allocation of hours. Gosa’s UKG experts enhance your systems performance by implementing best practices. Gosa also builds a lasting partnership with your organization and UKG to support current and future initiatives. Our UKG specialist is committed to your success and will work alongside your team, offering guidance and taking a proactive approach to consulting. This approach includes recurring meetings, quarterly business reviews, and planning sessions. These key initiatives help you achieve your goals and ensure your organization maximizes the full potential of UKG.
Example Premier Support Projects
- Configuration Review
- Business Intelligence Reporting
- Payroll Review
- Security & Workflow
- Payroll Support
- Payroll Adjustments
- Data Audits / Clean Data
- Platform Configuration / Additional Fields
- Mergers and Acquisitions
- Benefits / Open Enrollment
- General Ledger
- Interface Management
GOSA is an Extension of your TEAM
Gosa Group assigns a dedicated team to manage your account, led by a key resource, the solutions architect, who spearheads efforts to prioritize your organization’s success. Our UKG Premier Support methodology enables us to integrate seamlessly with your team, fostering a stronger relationship that evolves. With weekly calls and project tracking, we take a proactive approach to consulting, which allows us to plan while supporting the present.
Unlock Strategic Value with Proactive Support
Our team doesn’t just react to issues – we proactively optimize your UKG environment to align with your business goals. We review workflows, identify inefficiencies, and recommend smart enhancements that improve usability and performance. By staying one step ahead, we help you maximize the value of your investment in UKG.
With UKG Premier Support, you gain a trusted advisor who understands the full UKG ecosystem. Whether it’s expanding functionality, launching new projects, mergers and acquisitions, or aligning with best practices, we guide you with confidence and clarity.
