UKG WFM Premier Support
What is UKG WFM Premier Support?
Ongoing, Expert-Level Support from a Trusted UKG Partner
Gosa’s UKG WFM Premier Support (UKG Workforce Management) delivers a dedicated consulting partnership through a flexible monthly hour allotment. Our focus is on long-term system optimization, best practices, and aligning UKG Pro / UKG Pro WFM functionality with your evolving business goals. Your assigned Gosa consultant becomes an extension of your team, guiding you through key annual initiatives, driving continuous improvement, and ensuring you fully leverage every capability within your UKG Pro WFM system.
Managing UKG Pro Workforce Management (WFM) doesn’t stop at go-live — that’s where the real work begins. With Gosa Group’s Premier Support, you get dedicated, expert-level help to ensure your WFM solution works exactly how your business needs it to.
Whether you’re struggling with system updates, configuration issues, reporting challenges, or user training — we’re your go-to partner for long-term UKG success.
UKG WFM Premier Support Services Include:
- Dedicated UKG WFM Certified Consultants
- Priority response times
- Proactive System Monitoring
- UKG WFM Configuration
- UKG WFM Strategy and Planning
- Employee Self Service Workflow
- Manager Self Service Workflow
- Business Structure Optimization
- Data Views
- Data Audits / Clean Data
- Configuration Review
- Data Sync Investigation
- UKG WFM Timekeeping Enhancement
- UKG WFM Compliance
- Payroll Adjustments
- Data Audits / Clean Data
- Mergers and Acquisitions
- Interface Management
- UKG WFM API assistance
- End-user and Admin training sessions
Who Is UKG Pro WFM Premier Support For?
Gosa’s UKG Pro WFM Premier Support is ideal for:
Clients who are live on UKG Pro WFM (UKG Workforce Management)
- Clients looking to optimize the UKG WFM System
Companies going through growth, restructuring, or policy changes
- Clients that need more UKG WFM knowledge
- Clients who are looking for additional support of their UKG WFM system and direct access to a UKG WFM Expert
HR, payroll or IT departments that need extra bandwidth and expertise
- Clients who are not sure where to start in their UKG Journey
- Clients who are preparing to start their UKG Pro WFM Journey
